Full Cycle QE for Enterprise Billing System

Sparity’s partnership with the client, Nigeria’s largest Distribution Company, resulted in achieving a substantial reduction in manual testing efforts while implementing a comprehensive Full Cycle QE approach for the Enterprise Billing System, thereby enhancing application quality and improving customer experience.

Client: Energy and Utilities

Services: QA testing, Selenium, Python, Postman, Jira

Year: 2023

Key Challenges

The billing and CIS (Customer Information System) is a custom application developed on the Microsoft stack, including .NET, SQL, and Angular.
The system is integrated with complex multiple external systems, including those for payments, prepay metering, NetSuite ERP, and customer care systems.
Eliminating defect leakage to production, preventing critical issues in the operational environment.
Ensuring prompt addressing of regression issues for system stability and reliability in the active system.

Table of Contents

Key Challenges
Technologies
Solution
Benefits

Technologies

Solution

Executed full cycle quality engineering (QE) for billing system of Nigeria’s largest distribution company
Built Regression test suite to ensure a smooth transition to the new automated test system.
Implemented Test approach which encompassed API and database testing, as well as validation of complex workflows, to ensure seamless customer experience.
Sparity Developed automation scripts using Selenium (Python) to enhance testing efficiency.
Team Designed multiple complex test scenarios and workflows and deployed them for comprehensive testing coverage.
Rapid and precise execution of regression test suites.

Benefits

Achieved an 80% reduction in manual test execution efforts.
Realized a 50% improvement in test coverage through selenium integration, ensuring comprehensive testing of critical functionalities.
Accomplished a 10% enhancement in application quality, resulting in a dependable and robust system.
Improved the overall customer experience through the above efforts, leading to enhanced client satisfaction and retention.

Book A Demo

Explore Our BI & Data Migration Solutions

Looking to take the next step in your analytics modernization journey? Explore Sparity’s proven migration accelerators designed to help you transition faster with reduced cost and risk.